- Shipping & Returns
Shipping & Returns
- Shipping and Handling charge is: $5.95 Flat Rate regardless of quantity!
- We will ship items within 24-48 hours, but we cannot guarantee delivery times from the Postal Service or any other shipping companies.
- We will only ship to a USA Address (50 States). Currently, we will not ship to any AE, APO , FPO, AP or US Territory addresses. Sorry.
- Packages will only be sent to the Billing Address of the credit card. No Exceptions.
- If your payment is via Paypal, we will only ship to your confirmed address in your paypal payment.
- Our preferred method of shipping is USPS or UPS Ground. We will determine the method of shipping depending on weight of the item. Delivery within theusually take 3-5 business days.
- FREE Tracking for items shipped within the US. Tracking number will be emailed to you once the package has been delivered.
- Overnight shipping is NOT available at this time.
Return and Exchange Policy
- Original receipt or a copy of the receipt is required for all returns, exchanges and warranty.
- Any defective inkjet cartridges can be exchanged within 180 days of purchase.
- All Inkjet cartridges can be refunded within 30 days of purchase only.
- A 15% restocking fee will be charged on cartridges that are not defective or simply if the customer does not want the cartridges.
- Refund will not be given to any orders placed after 30 days, but may be given a exchange within 6 months of purchase if the inkjet cartridge is found to be defective.
- Customer is responsible for shipping charges and risk of loss on all returning shipments.
- Replacement cartridges will not be shipped and refunds/credits will not be given until the products being returned are received by Atech Imaging
- It is our policy that all returned cartridges must be at least seventy-five (75%) percent or more filled. That should give everyone a fair chance to test of the quality of the product.
- Please be aware that it may take your credit card bank up to 30 days to apply your credit back to your account.
- All S&H are not refundable and for returns, customer is responsible for return shipping charge
- Upon receipt of the return, we will inspect the package to see if it complies with the policies defined herein before issuing a replacement or return